We routinely act for clients (both individuals and businesses) targeted by untrue, malicious, or scandalous statements published on the Internet, social-media, or online-messaging platforms. Lawyers who know basic defamation and harassment laws will say they can handle these types of complaints. But we say we do it better because, in addition to knowing the law, we're extremely familiar with the technicalities of the Internet and the dynamics of social-media usage.

 

We know our way well around laws related to defamatory, false, and malicious content on the Internet. If the source or perpetrator of the misconduct is clear, we’re able to take swift action against such persons through take-down demands or court actions.

 

But more often than not, we find ourselves dealing with misconduct by anonymous entities. In such cases, we put on our investigative hats. Our lawyers are familiar with open-source intelligence – an investigative technique that relies on publicly-available data and tools to track activities and individuals on the Internet. We have successfully identified content originators using limited information such as usernames, IP addresses, photographs, and shell email accounts. In more complex situations, we may recommend working with computer-forensics professionals to conduct deeper and more thorough tracking.  

 

We also have experience going against web platforms such as Google, Facebook, Instagram, Wikipedia, Reddit, Hardwarezone etc. to have content removed or blocked on their sites. If the target web platform operates from another country or jurisdiction, we work with trusted foreign lawyers to achieve these takedown objectives.

 

Where content cannot be removed, or has simply gone too viral, we enlist the assistance of external partners who're experts in digital marketing and reverse search engine optimsation. These non-legal solutions help make negative content less visible by pushing them further down in search-result rankings.

 

We're as capable mounting a good defence as we're launching a good offense. We regularly represent individuals and companies who're being sued for online defamation or harassment.

Navigating the digital landscape requires a nuanced understanding of both legal frameworks and technological advancements. At our firm, we blend legal expertise with a deep knowledge of technology and AI to support businesses in addressing a broad spectrum of legal and compliance challenges:

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• Designing and implementing advanced privacy and data protection strategies tailored to the digital age, including comprehensive training programs for management and staff that highlight the unique challenges and opportunities presented by AI and technology.

• Crafting privacy statements and data-protection policies that not only comply with current legislation but also anticipate the evolving nature of tech and AI regulations, ensuring our clients stay ahead of the curve.

• Representing organisations in complex investigations and legal actions arising from data breaches; leveraging our technical expertise to address issues related to AI systems and digital infrastructure.

• Drafting website terms and conditions that reflect the latest developments in technology law, including provisions specific to AI-driven content and services.

• Negotiating and securing content licensing agreements for online commercial use, with a keen eye on protecting intellectual property in the rapidly evolving digital content landscape.

• Providing expert advice on online advertising, ensuring compliance with both traditional advertising laws and emerging guidelines specific to AI-driven advertising and digital marketing practices.

• Offering comprehensive counsel on e-commerce, from product liability and digital payment processes to consumer rights, with particular attention to the complexities introduced by AI and technology in online transactions.

• Establishing forward-thinking policies for the use of social media and the internet within organizations, including guidelines that address the use of AI tools and platforms, ensuring responsible and compliant use.

• Drafting collaborative agreements between businesses and digital entities, such as AI developers, digital marketers, influencers, and online thought leaders, ensuring that these agreements reflect the latest in technology law and ethical AI use.

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Our approach is rooted in a deep understanding of the intersection between law, technology, and AI, allowing us to offer unparalleled support to businesses navigating the complexities of the digital world.